Request for Proposal at the Norwegian Church Aid (NCA)

Posted by Future on Mon 21st Feb, 2022 -

Norwegian Church Aid (NCA) invites qualified and experienced contractors to tender RFP documents for the following works:

Norwegian Church Aid (NCA) is an International Non-Government Organisation established 75 years ago in Oslo, Norway. NCA provides assistance to people and communities around the world and is currently engaged in over 20 countries focusing on Climate Resilient Water, Sanitation and Hygiene; Gender-Based Violence; Peacebuilding; Climate Smart Economic Empowerment; Faith-Based Climate Action; and Fighting Inequality.

Applications are invited for:

Title: Request for Proposal (RFP) - Establish a Framework Agreement for Workplace Investigations in NCA'S Global Areas of Operation

Overall Objective
The overall objective of the Framework Agreement is to undertake workplace investigations on behalf of NCA in cases of breaches of the ACT Alliance Code of Conduct or the Code of Conduct for Contractors, where NCA does not have the capacity to undertake such investigations or when it is considered that an external investigation is required to ensure impartiality.

The purpose of this contract is to engage one or more qualified and experienced contractors to undertake workplace investigations.

Such investigations may pertain to breaches of the below-mentioned Codes of Conduct by NCA staff, partner staff or contractors engaged by NCA or partners, and include
  • Fraud and corruption
  • Sexual harassment, exploitation and abuse
  • Child safeguarding
  • Other forms of harassment and abuse
Scope of Services
  • Investigations may be undertaken in any of the geographical locations where NCA or partners operate. Depending on the circumstances, investigations may be undertaken remotely, although may require investigator/s to travel to the area of investigation.
  • Investigations must always be in line with the CHS Alliance Investigation Guidelines, with particular note to protecting whistle blowers, confidentiality and safeguarding children.
  • The Contractor must have the ability to undertake investigations and conduct interviews in countries where English is not necessarily the first language, notably in French, Arabic and Portuguese. It should be noted that while all NCA Country Offices will have at least some staff who speak English, partners, the subject of investigations and witnesses may not speak English. Reports submitted to NCA will be in English.
  • The Contractor and any of the Contractors investigators will report directly to the Complaints Team at NCA Head Office in Oslo, contact details of which will be shared in specific Terms of Reference.
  • The Contractor will be expected to familiarize themselves with the following policies, along with any other organisational policies relevant to the investigation being undertaken:
Qualification Requirements
  • Extensive experience in undertaking investigations, including interviews, regarding workplace investigations.
  • Experience undertaking investigations within the aid and humanitarian sectors.
  • Experience of conducting interviews with children.
  • Availability of both female and male investigators.
  • Be sensitive in regards to the subjects being interviewed and the environment they are working in.
  • Experience in international investigations, including in areas of risk.
  • Availability on short notice.
  • Knowledge of International Conventions and Treaties
Application Closing Date

16:00 (CET), 14th March, 2022.

Submission of Documents
Proposals must be submitted by email to:

Click Here
 (PDF) for a detailed description of the RFP.