Request for Proposal at the Norwegian Church Aid (NCA)

Norwegian Church Aid (NCA) is an International Non-Government Organisation established 75 years ago in Oslo, Norway. NCA provides assistance to people and communities around the world and is currently engaged in over 20 countries focusing on Climate Resilient Water, Sanitation and Hygiene; Gender-Based Violence; Peacebuilding; Climate Smart Economic Empowerment; Faith-Based Climate Action; and Fighting Inequality.

• Fraud and corruption
• Sexual harassment, exploitation and abuse
• Child safeguarding
• Other forms of harassment and abuse

Scope of Services

• Investigations may be undertaken in any of the geographical locations where NCA or partners operate. Depending on the circumstances, investigations may be undertaken remotely, although may require investigator/s to travel to the area of investigation.
• Investigations must always be in line with the CHS Alliance Investigation Guidelines, with particular note to protecting whistle blowers, confidentiality and safeguarding children.
• The Contractor must have the ability to undertake investigations and conduct interviews in countries where English is not necessarily the first language, notably in French, Arabic and Portuguese. It should be noted that while all NCA Country Offices will have at least some staff who speak English, partners, the subject of investigations and witnesses may not speak English. Reports submitted to NCA will be in English.
• The Contractor and any of the Contractors investigators will report directly to the Complaints Team at NCA Head Office in Oslo, contact details of which will be shared in specific Terms of Reference.
• The Contractor will be expected to familiarize themselves with the following policies, along with any other organisational policies relevant to the investigation being undertaken:
  • ACT Alliance Code of Conduct - https://actalliance.org/documents/act-alliance-code-of-conduct/
  • The NCA Code of Conduct for Contractors - https://www.kirkensnodhjelp.no/en/about-nca/for-contractors/
  • The CHS Alliance Investigation Guidelines - https://www.chsalliance.org/get-support/resource/guidelines-for-investigations/
  • The Act Anti-Fraud and Corruption Policy - https://actalliance.org/documents/anti-fraud-and-corruption-policy/

• Extensive experience in undertaking investigations, including interviews, regarding workplace investigations.
• Experience undertaking investigations within the aid and humanitarian sectors.
• Experience of conducting interviews with children.
• Availability of both female and male investigators.
• Be sensitive in regards to the subjects being interviewed and the environment they are working in.
• Experience in international investigations, including in areas of risk.
• Availability on short notice.
• Knowledge of International Conventions and Treaties